Where does NIDOR ship?
NIDOR currently ships to the UK.
We are working on bringing NIDOR everywhere around the world. Tag us @nidorfinefragrance on instagram to let us know where you live!
Tell me about shipping to the UK.
We offer two shipping speeds:
- Standard (3-5 business days): Free (only available with samples)
- Tracked Next Day (Next Day): Free (with orders over £40) and £8 with orders under £40
Please note, timescales are after we have dispatched your order. It may take up to 2 business days to dispatch orders.
We ship to Mainland UK, plus the Highlands and Islands, Isle of Man, and Channel Islands. We do not ship to BFPO addresses and PO Boxes. At the moment we don't ship to the Republic of Ireland or mainland Europe, but our goal is to get NIDOR into the hands of as many people as possible. We’ll be shipping to more regions soon!
How long does it take to ship?
Standard Shipping to our Mainland UK friends will take 3-5 business days (it may take a few extra days to deliver to islands and BFPO addresses). Tracked Next Day will take 1 business day, as long as you place your order by 1:30 pm GMT.
If you purchase a full size bottle, we’ll send a tracking number so you can watch your package’s journey.
Will I be charged VAT & Duties?
Orders will have no duties, and VAT is included in the price of each item.
Do you ship to UK PO Boxes?
Why isn't my postcode accepted?
First, double check that there’s a space between the two sections of your postcode (for example, EC1Y8SY should be entered as EC1Y 8SY). Next, make sure your billing and shipping addresses are located in the same country (see below).
When will my order ship?
Here’s how it works: you order, we process, then we ship.
Ordering takes a few seconds. Processing takes 1 to 2 business days (and orders placed after 1:30 pm GMT are processed the next business day). Then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!
I'm having problems with the tracking.
Sorry about that! In a few cases, the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, please reach out to us as soon as you can via firstname.lastname@example.org. We can give you the inside info.
How can I edit my shipping address?
If your order is shipping to an incorrect address, please email email@example.com.
Can the delivery country be different from the billing country?
Unfortunately, no. The country in the billing address must be the same as the delivery address in order for us to complete the order.
Are there limitations with shipping fragrance in the UK?
Fragrance is considered a Dangerous Good and per Health & Safety Standards in the United Kingdom.